Scale internationally without scaling your team
When you sell in Germany, the UK, and the US at the same time, the operational load multiplies. We build AI-powered automation that handles multilingual customer queries, cross-border order routing, and international follow-ups so your team can focus on growth, not firefighting.
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View full pricingCross-border operations create complexity that manual work cannot keep up with
Selling in three markets means three languages of customer inquiries, multiple logistics partners, different return policies, and time zones that overlap with nobody's working hours. Customers in Germany expect a reply in German within the hour. Manual handling does not scale, and every unanswered message is a lost order and a bad review.
- Multilingual customer service running 24 hours a day across every target market
- Orders automatically routed to the right fulfillment partner in each country
- Inquiries captured and handled in German, English, and every language you sell in
- Hours saved on cross-border admin so your team focuses on growth
What you get
A clear path from start to finish
We map your cross-border operations
We look at how international customers contact you, what questions arrive in each language, and where orders and inquiries fall through the cracks between markets. Then we agree on what the AI and automations should handle.
We build and train for each market
We build the AI on your real product information and policies in each language, connect it to your Shopify store, logistics partners, and CRM, then set up the cross-border workflows. You review everything before it goes live.
We launch and refine
We go live, watch the first international conversations closely, and tune the responses and routing by market. Your cross-border operations keep running throughout, and we keep improving the system as you enter new markets.
Is this the right fit for you?
Stop letting cross-border complexity slow your international growth. We will build the automation that scales with you.
Frequently asked questions
Will the AI sound natural in German and English, not like a translation?
Yes. We train it on native-language content for each market and set clear boundaries. When a question needs a human, the AI captures the full context and passes the case to the right person on your team.
Can it connect to Shopify and our international logistics tools?
In most cases, yes. We connect with Shopify, popular European 3PLs, CRMs, and email platforms. Tell us what you use and we will confirm compatibility before we start.
How long does setup take?
A customer service bot covering two to three markets and languages typically goes live in three to five weeks. Broader automation covering cross-border order routing and operational workflows takes longer, and we agree on the timeline upfront.
What if the AI gets a market-specific detail wrong?
We set clear boundaries so it only answers what it knows and escalates anything uncertain to your team. We also monitor conversations by market after launch and refine the responses as edge cases appear.